Case Study: U.S. Debt Collection Agency achieves secure, compliant file transfers with Coviant Software’s Diplomat MFT

Debt Collection Agency Keeps Data Safe, Avoids Regulator Action, by Using Coviant Software

U.S. Debt Collection Agency, a highly regulated debt collector handling large volumes of sensitive consumer and commercial debt data, needed a safer and more efficient way to manage file transfers. Its in-house system relied on too much manual effort, created security concerns, and made it difficult to stay compliant with laws such as the FDCPA and FCRA. Coviant Software and its Diplomat MFT Enterprise Edition were evaluated as a replacement.

Coviant Software’s Diplomat MFT Enterprise Edition provided automated managed file transfer with PGP encryption management, SFTP support, and robust scheduling to securely move files at scale. The solution streamlined the agency’s workflow, reduced manual work, and helped ensure compliance while protecting sensitive data in transit and at rest. The agency reported that the choice was obvious after testing, and the new system gave them a reliable, secure MFT platform they could trust.