Case Study: DuPage Credit Union cuts home equity lifecycle to 11 days with Coviance

A Coviance Case Study

Preview of the DuPage Credit Union Case Study

DuPage Credit Union cuts home equity lifecycle to 11 days with Coviance

DuPage Credit Union faced high demand for home equity loans but was hindered by inefficient manual processes that prevented the speed and service its members expected. To address this, the credit union partnered with Coviance and implemented its advanced automation and workflow solutions.

By leveraging Coviance's custom and automatic workflows, DuPage Credit Union eliminated manual bottlenecks and automated critical document management. The solution integrated seamlessly with their Encompass LOS. The results were dramatic, including cutting the average home equity loan lifecycle to just 11 days, with the fastest closing achieved in only 4 days, while also boosting operational confidence and efficiency.


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