Case Study: AmFirst achieves streamlined home equity lending with Coviance

AmFirst streamlines 150 HELOCs a month with Coviance

AmFirst, a $2.5 billion credit union, faced challenges in managing its high volume of nearly 150 home equity lines of credit (HELOCs) each month. They needed a solution to streamline their lending operations, reduce errors, and improve member satisfaction. To address this, they partnered with Coviance and its lending experience platform built for home equity.

Coviance provided a solution featuring seamless onboarding with minimal technical lift and automated workflows powered by its Collateral Decision Engine. This implementation gave AmFirst's lenders greater confidence by minimizing human error and ensuring compliance. The results included a more efficient process that empowered the team to work smarter and positively impact 150 members monthly. Coviance became a true partner in supporting the credit union's mission.

AmFirst