Case Study: Port Macquarie Veterinary Hospital modernises and goes paperless with Covetrus Ascend

Port Macquarie Veterinary Hospital streamlines care across 10 desktops and 4 tablets with Covetrus Software Services

Port Macquarie Veterinary Hospital, an independent practice, sought to modernize its operations and move towards a paperless future. They partnered with vendor Covetrus Software Services to implement their Covetrus Ascend practice management software to address this challenge and improve their overall efficiency.

The solution from Covetrus provided an intuitive, cloud-based system that streamlined workflows, offered mobile access via tablets, and integrated with lab services. The results included dramatically improved customer support responsiveness, a user-friendly system that reduced training time for staff, and enhanced visibility into patient care through features like the Inpatients Workflow, leading to greater practice efficiency.

Port Macquarie Veterinary Hospital