Case Study: Indooroopilly Vet Clinic saves 16 hours per week with Covetrus Ascend

Indooroopilly Vet Clinic saves 16 hours per week with Covetrus Software Services

Indooroopilly Vet Clinic, a veterinary practice in Brisbane, faced challenges with its outdated practice management software, which was not intuitive, lacked SMS capabilities, and created inefficiencies in patient communication and inventory management with its supplier Provet. Seeking a more efficient solution, the clinic turned to vendor Covetrus Software Services and implemented its Covetrus Ascend practice management system.

Covetrus provided robust training and support for a smooth transition to Ascend. The solution's intuitive interface, SMS communications, and integration with Provet automated price updates and inventory management. This saved the clinic 16 hours per week, reduced consultation times by 5-10 minutes each, and allowed the practice to handle more appointments, leading to increased revenue and improved client satisfaction.

Indooroopilly Vet Clinic