Case Study: Addison Animal Hospital achieves $40K+ in new revenue and improved compliance with Covetrus Software Services

Building revenue and compliance through your online pharmacy

Addison Animal Hospital, a two‑veterinarian practice in Lake City, Florida, was losing in‑clinic prescription sales as pet owners turned to online retailers and a previous digital pharmacy proved difficult to use and unsupported. To recover revenue and improve medication compliance, the practice switched to Covetrus Software Services’ Prescription Management Platform.

Covetrus Software Services deployed its Covetrus Platform with an intuitive back‑office dashboard, PIMS writeback, an easier client storefront and Autoship options, giving the team full visibility and control over prescriptions and orders. As a result, online sales climbed from about $100 to over $5,000 per month, producing more than $40,000 in new revenue between July 2019 and July 2020 and increasing long‑term compliance and recurring monthly income.

Addison Animal Hospital

Heather Marczynski

Practice Technician