Case Study: Kings Veterinary Hospital achieves 55% revenue growth and nearly doubles diet sales with Covetrus Software Services

A diet plan that works for your practice

Kings Veterinary Hospital faced mounting costs and lost sales from managing a wide range of prescription diets and special orders in-house—staff time, floor space and inventory were draining profits and clients often bought prescriptions elsewhere. To address this, the practice implemented the Covetrus Prescription Management Platform from Covetrus Software Services to verify prescriptions, source diets directly from manufacturers, and streamline order handling.

Using Covetrus Software Services’ platform, Kings outsourced diet fulfillment and prescription verification, which improved compliance, reduced inventory and labor burdens, and shifted more sales online. Diet revenue rose from $95,000 to $175,000 by 2018, and total practice revenue grew from $2.2M in 2014 to $3.4M in 2018 (a ~55% increase), while online sales now deliver higher margins and free staff time for patient care.

Kings Veterinary Hospital

Stephanie Foster

Practice Manager