Case Study: Vila Foz Hotel & Spa improves employee benefits management with Coverflex

Vila Foz Hotel & Spa - Customer Case Study

Vila Foz Hotel & Spa, a 5-star hotel in Porto, faced significant challenges with high employee turnover and the difficulty of retaining talent in the competitive tourism sector. Seeking to improve team stability and enhance the quality of life for its employees, the hotel administrator, Diogo Costa, was introduced to Coverflex, seeing it as a potential solution primarily for its meal card benefit.

The solution was implemented by Coverflex starting with the meal card, allowing Vila Foz to run functional tests and gather employee feedback before rolling out additional benefits. The platform provided a streamlined way to manage employee compensation, specifically the meal voucher, which contributed to the hotel's overarching goal of valuing its staff and improving retention. While the case study highlights tax savings for both the company and employees, it does not provide specific, measurable figures for the impact.

Vila Foz Hotel & Spa

Diogo Costa

Administrator