Case Study: Luxury Escapes achieves 86% year-over-year revenue growth with Cover Genius

Luxury Escapes drives 86% year-over-year revenue growth with Cover Genius

Luxury Escapes, a global travel company, needed to move beyond its one-size-fits-all travel insurance solution to provide customers with greater peace of mind, especially as regulations evolved during the COVID-19 pandemic. Their previous offering failed to meet the needs of diverse itineraries, resulting in low attach rates. To address this challenge, Luxury Escapes partnered with Cover Genius and its XCover platform for global insurance distribution.

Cover Genius implemented its XCover platform to seamlessly integrate customized, end-to-end insurance solutions directly into Luxury Escapes' booking path. The solution offered demographically suitable products and dynamic bundling for full customer flexibility. This tech-driven approach streamlined the entire experience, from obtaining a quote to making a claim. As a result, Luxury Escapes achieved an 86% year-over-year growth in revenue, significantly increased attach rates, and improved customer satisfaction and loyalty.

Luxury Escapes