Case Study: Trinity achieves streamlined operations and scalable growth with Cova POS

How Trinity Uses Dispensary POS Data To Optimize And Scale-Up Operations

Trinity, an Illinois cannabis retailer operating both medical and recreational stores, needed an enterprise POS with advanced reporting and compliance to scale across multiple locations. After evaluating several options, Trinity switched to Cova POS because other systems couldn't demonstrate the reporting, inventory and state-traceability functionality required to manage staffing, promotions, inventory and evolving regulatory limits.

Cova delivered real‑time analytics, multi‑store inventory sync, BioTrack integration and intuitive tablets that Trinity uses hourly to forecast foot traffic, optimize budtender scheduling, run targeted promotions, reduce inventory errors and enforce purchase limits. As a result, Trinity has accelerated expansion, improved decision‑making and customer segmentation (including notable growth among women and seniors), and maintained flawless inspection reports and compliance with state traceability—benefits driven directly by Cova.

Trinity

Erik Hackett

General Manager