Case Study: The Green Room achieves real-time Metrc compliance and streamlined cash management with Cova

Customer Story: The Green Room of California on Why They Came Back to Cova

The Green Room, a boutique cannabis dispensary on California’s Mendocino Coast, needed a cannabis-specific POS platform to handle the launch of adult-use sales and complex compliance requirements. After initially choosing Cova for its robust back-end, analytics and hands‑on onboarding, they briefly tried a competitor during concerns about Metrc integration but found the rival lacked cash management and adequate implementation support.

Cova implemented live, two‑way Metrc reporting, rapidly delivered customer-requested improvements (addressing suggestions within a week), and provided one‑on‑one onboarding and ongoing support. These changes gave The Green Room automatic, real‑time transaction reporting—eliminating end‑of‑day spreadsheets, saving staff time, reducing errors, and restoring confidence in compliance, which led them to return to Cova.

The Green Room

John Grainer