Case Study: Minerva Canna of Oklahoma achieves rapid expansion and stronger compliance with Cova

Customer Story: Minerva Canna of Oklahoma Makes Big Strides in a Busy Market

Minerva Canna of Oklahoma is a vertically integrated medical cannabis retailer with five dispensaries, its own cultivation facility and a Canna Café. To succeed in Oklahoma’s crowded medical market they needed to reach patients, maintain strict regulatory compliance, and deliver consistent customer service and loyalty programs — challenges they addressed by partnering with Cova and using Cova’s POS and loyalty features.

Cova delivered a compliance-first POS and loyalty solution plus highly responsive support, helping Minerva Canna of Oklahoma run consistent operations across locations, launch a loyalty rewards program (including veteran discounts), and quickly resolve technical issues — Minerva reports Cova fixes problems almost 100% of the time on the spot. That support enabled smoother compliance management, stronger patient education and service, and contributed to Minerva’s rapid expansion and operational stability.

Minerva Canna of Oklahoma

Justin Lund

Vice President of Operations