Case Study: Cannabis Xpress achieves fast, efficient cannabis retail service with Cova POS

Cova Facilitates Quick Service for this Cannabis Store Chain

The customer, Cannabis Xpress, is a chain of express cannabis stores in Ontario that sought to open numerous profitable locations in smaller communities with a low-cost, efficient operational model. To achieve this rapid growth and maintain a lean team, they needed a simple, reliable, and easy-to-use retail technology solution, which they found with vendor Cova and its point-of-sale (POS) system.

By implementing Cova POS, Cannabis Xpress was able to streamline staff training and facilitate a seamless customer experience. The solution's simplicity and integrations with other cannabis software partners supported their express service model. This allowed them to grow from one to thirteen profitable stores in under two years with an extremely efficient team of only 40 employees, placing them in the top 1% of profitable cannabis retailers. Cova provided the reliable technology foundation that was crucial for their strategic expansion.