Case Study: Cova Customer achieves online ordering success with Cova POS integration

Cova Customer launches online ordering in 24 hours with Cova

The customer, a cannabis retailer using Cova's point-of-sale (POS) system, faced the challenge of adapting to a surge in demand for online ordering due to COVID-19 social distancing mandates. They needed a way to integrate their website with their POS to sync inventory and product information in real-time, a crucial step toward offering online sales while navigating complex local regulations.

Cova provided a turnkey solution by seamlessly integrating its POS with the retailer's website and third-party online marketplaces like Leafly. This integration automatically synchronized inventory and enabled online ordering for in-store pickup. As a result, the retailer was able to quickly launch an online sales channel, increase sales through omnichannel marketing, and minimize customer interaction during peak hours, with the entire technical implementation completed in less than 24 hours.