Case Study: Canna Cabana Hamilton achieves high‑volume, reliable retail performance and rapid checkouts with Cova

A First-Round Ontario Cannabis Lottery Winner Shares His Struggle for Retail Success

Canna Cabana Hamilton, a first‑round Ontario cannabis lottery winner run by Steven Fry and partners, faced the challenge of rapidly scaling retail operations after opening on 4/20 and becoming one of the busiest stores in the country. To manage heavy foot traffic, regulatory change and inventory complexity they deployed Cova’s point‑of‑sale and inventory control system to provide the reliable, retail‑grade infrastructure they needed.

Cova’s POS and reporting tools kept pace with peak demand—supporting up to 2,000 customers in a day and roughly three customers checking out per minute—while automated reporting and weekly product iterations reduced administrative headaches and improved operational agility. Because of Cova’s reliability and partnership approach, Canna Cabana Hamilton and their Sessions Cannabis consultancy have chosen Cova as their POS of choice, enabling faster checkouts, better inventory control and smoother rollouts of new stores.

Canna Cabana Hamilton

Steven Fry

Co-Founder