Coursera
8 Case Studies
A Coursera Case Study
Mimecast, a global cybersecurity company, faced a strategic challenge as AI began reshaping its industry. Internal surveys revealed declining employee confidence in learning opportunities, with a need for globally accessible, industry-recognized training to prevent skill obsolescence. Partnering with Coursera for Business, Mimecast sought to transform its learning ecosystem from a passive resource into a driver of AI transformation and career mobility.
The solution involved building EVP-aligned learning paths on Coursera, integrating the platform into daily workflows, and accelerating AI enablement with specializations from partners like IBM and Google. This partnership delivered significant results, including an 85% career relevance score from employees, a 67 Net Promoter Score, and 93% satisfaction with course quality. Mimecast also saw over 200 specializations completed, breaking down departmental silos and accelerating AI adoption across its global workforce.