Case Study: International Critical Incident Stress Foundation expands global training and revenue with CourseArc

International Critical Incident Stress Foundation, Inc. - Customer Case Study

The International Critical Incident Stress Foundation (ICISF), a nonprofit leader in crisis intervention training, faced the challenge of rising global demand for its workshops alongside declining training and travel budgets. Lacking the internal capacity and technical knowledge to move online, they needed an affordable and scalable solution. ICISF partnered with the vendor CourseArc to create a strategy for transitioning its content to a digital format.

Using the CourseArc online course creation tool, ICISF's non-technical subject matter experts were able to easily develop engaging, high-quality content. This solution led to a 250% increase in total enrollments and a dramatic 544% increase in revenue, allowing ICISF to recoup its initial investment quickly. The foundation expanded its reach from the United States to over 17 countries, significantly growing its international footprint and impact.

International Critical Incident Stress Foundation, Inc.

Rick Barton

Chief Executive Officer