Case Study: Apartment List improves marketplace communications with Courier

How Apartment List is improving buyer-seller marketplace communications with Courier

Apartment List, a large rental marketplace with more than four million listings, needed a better way to manage the communications that power its platform for renters and leasing agents. Its in-house notification tools, Neeson and Hadron, were difficult to use and maintain, and they were distracting engineering time from higher-value product work. Apartment List turned to Courier to simplify product notifications and improve the buyer-seller marketplace experience.

Courier provided Apartment List with an API-first notification platform that handled templating, credentials, and design tools such as WYSIWYG editors, while also supporting key use cases like Magic Login and the client portal. With Courier, Apartment List rebuilt its notification system three weeks faster than its homegrown approach, made the system easier to maintain, and expanded it into a central platform service across teams.

Apartment List

Peter McInerney

Senior Director Of Engineering