Case Study: Apartment List improves marketplace communications with Courier

Apartment List speeds up notifications by 3 weeks with Courier

Apartment List, a leading online rental marketplace, faced a significant challenge with its fragmented and difficult-to-maintain in-house notification systems, Neeson and Hadron. These systems were a major drain on engineering resources and struggled to reliably deliver essential product notifications like Magic Login emails. To solve this, they turned to the vendor Courier for its notification platform.

By implementing Courier's API-first solution, Apartment List's engineers were able to offload the burdens of templating and credential management. Courier improved the reliability of their Magic Login feature and enabled a new Short Code login method. The result was a notification system built three weeks faster than a homegrown solution could have been, leading to happier engineers and the expansion of Courier as a central platform service across the company.

Apartment List