Case Study: Linssen Yachts achieves a more exclusive and digital customer experience with Coupontools

Linssen Yachts drives 15% card adoption in days with Coupontools

Linssen Yachts, a luxury yacht builder, sought a more modern and exclusive way to connect with its customers and streamline administrative processes like event access and warranty management. They partnered with the vendor Coupontools to implement its digital card solutions for personalized membership and warranty cards.

The solution from Coupontools involved generating digital, scannable cards sent directly to customers via email. This provided a seamless experience for event access and warranty handling while delivering valuable customer engagement data. The measurable impact was significant, with 15% of their contacts installing the digital card within days of its launch at a major trade show, leading to faster visitor registration and instant access to customer details for Linssen Yachts.

Linssen Yachts