Case Study: Zalando achieves reduced maverick spend and faster mobile procure-to-pay with Coupa Software

Zalando Zeroes in on Millennial Mobile P2P Needs with Coupa

Zalando, Europe’s leading online fashion platform headquartered in Berlin, faced procurement challenges from rapid growth and a predominantly millennial, mobile-first workforce. With many buyers, the company struggled with maverick spend, limited visibility into categories and speed, and needed a smart, mobile-friendly procurement experience.

Zalando implemented Coupa Invoice, Procure, Strategic Sourcing and Spend Analysis to create a flexible, mobile procure-to-pay process. The result was greatly reduced maverick spend, faster cycle times (PO cycle time 1.4 days, invoice cycle time 2.3 days), improved visibility for buyers and suppliers, and a user-friendly interface that boosts speed and compliance.

Zalando

Alejandro Basterrechea

Lead Procurement Operation