Case Study: University of Texas Health streamlines supplier adoption and collaboration with Coupa

University of Texas Health saves $6.5 million with Coupa

The University of Texas Health faced a decentralized procurement process that resulted in staff focusing on small-dollar transactions and chasing vendors. High duplication of approvals and manual data entry, along with a lack of an inventory solution for direct materials, created significant inefficiencies. To address this, UT Health turned to Coupa Software's platform, which included solutions for invoicing and supplier risk and performance.

By implementing Coupa's solutions, including its online supplier portal, UT Health streamlined its ordering process and created a center of excellence. This allowed 80% of staff to refocus on high-value sourcing. Coupa helped digitize 67% of invoice processing, saving $6.5 million in FY21, and achieved a 76% first-time invoice match rate while cutting the approval cycle time in half.