Case Study: Uber achieves scalable, IPO-ready spend management with Coupa AI platform

Uber speeds IPO-ready spend management with Coupa, automating 40% of purchase requisitions

Uber, a rapidly growing mobility platform, faced the challenge of standardizing and scaling its spend management processes to prepare for an initial public offering (IPO). The company needed to simplify procurement for its global users, improve transparency, and gain control to support its sustainability goals. To address this, Uber turned to the AI-driven platform from vendor Coupa Software.

Coupa implemented its Procure-to-Pay solution, including virtual cards and invoicing, to automate manual processes with AI-driven workflows. This provided Uber with greater compliance and segregation of duties within its Oracle ERP system while lowering IT costs. The results included a 40% hands-free purchase requisition rate, 100% of spend being pre-approved, and order processing in five days or less. Coupa's platform also increased visibility into supplier performance with real-time data, helping finance better track progress toward environmental and governance goals.

Uber