Case Study: Thumbtack achieves greater control, transparency, and ERP integration with Coupa Software

Thumbtack Gains Control, Integration, and Transparency with Coupa

Thumbtack, the San Francisco-based home management platform, needed better control and visibility as it prepared for a potential IPO. The company faced growing supplier questions about payment status and timing, while also needing to manage AP, AR, Treasury, Internal Audit, Tax, and PCR work efficiently. Thumbtack turned to Coupa Software and the Coupa Platform to support compliance, control, and financial readiness.

Using Coupa Software, Thumbtack streamlined payment management and reconciliation, strengthened approval processes, and improved integration with its ERP system. The result was comprehensive control across procurement and payments, reduced risk, and greater transparency for suppliers, which decreased daily payment inquiries to AP.

Thumbtack

Josh Waldron

VP Corporate Controller