Case Study: Suez achieves strategic procurement intelligence and major savings with Coupa Software

SUEZ Transforms Spreadsheet Chaos Into Strategic Procurement Intelligence with Coupa

Suez R&R UK, a large waste recycling company in the UK, needed to move beyond an outdated on-premise procurement system that could not provide basic spend data or support strategic sourcing. Teams were forced to rely on spreadsheets, making it difficult for Suez to negotiate with suppliers, track SME partnerships, and prove social value and ESG commitments.

Working with Coupa Software and its Procure-to-Pay and AP Automation tools, Suez built a modern procurement operation remotely during COVID. Coupa Software helped Suez process 12,000 invoices per month with a 58% first-time match rate, cut manual handling on more than 7,500 invoices, and double annual savings from £6.5M to £15M in the first full year, while also enabling stronger reporting for bids, ESG, and community impact.

Suez

Robert Bailey

Head of Procurement