Case Study: Saga achieves faster invoice processing and better finance-procurement alignment with Coupa

Saga cuts invoice cycle times by 70% with Coupa

Saga, a UK-based company providing products and services for people over 50, faced challenges with error-prone manual accounts payable processes and consistently late payments. Their finance and procurement functions were also hindered by using multiple, disconnected platforms. To address this, they implemented the Coupa platform to automate AP and harmonize their procurement strategy.

By using Coupa for invoicing and approvals, Saga achieved a fully digitized workflow. The solution delivered significant results, including a 70% reduction in invoice cycle times and a dramatic drop in payment run approvals from 2-3 hours to just 3-4 minutes per week. Coupa enabled Saga to realize major operational efficiencies, reduce costs, and increase control and compliance across their business.

Saga