Case Study: REHAU achieves streamlined global procurement and near-zero support with Coupa Software

Rehau Transforms Global Procurement with Coupa AI Integration

REHAU, a global plastic component producer with 12,000 employees across 150 sites, was struggling with fragmented procurement operations, maverick buying, and heavy manual effort in sourcing and invoice handling. To address these challenges, REHAU evaluated solutions on real users and chose Coupa Software, along with Coupa’s Procure-to-Pay and Source-to-Contract capabilities, to standardize processes and reduce customization.

Coupa Software implemented a unified, AI-native procurement platform integrated with askLio AI to automate data entry and support requester workflows. The results were significant: first-level support dropped to nearly zero, with just one person supporting 2,000+ users, indirect invoices requiring only 10% manual touch, and standardized sourcing processes rolled out across Germany and other countries, with expansion underway across Europe and beyond.

REHAU

Lasse Fehl

Head of Procurement