Case Study: PGi (Premiere Global Services) reduces transaction time and frees procurement to focus on strategy with Coupa Software

Reduced Transaction Time Frees Procurement Executive to Focus on Strategy

Premiere Global Services (PGi), a global leader in virtual meetings, faced a cumbersome, highly transactional procurement process—manual requisitions, orders created and emailed—which kept the procurement team focused on processing rather than strategy and was identified as the company’s biggest pain point.

PGi implemented Coupa’s cloud-based, self-service procurement platform, enabling automated PO dispatch and email/mobile approvals. The change reduced transaction time, let the procurement team monitor rather than execute requests, shifted focus to cost savings and strategic work, and delivered high user satisfaction.

PGI

Mike Vonderscher

VP, Procurement