Case Study: Public For-Profit Education Services Holding Company achieves centralized spend visibility and invoice automation with Coupa Software

Public For-Profit Education Services Holding Company - Customer Case Study

A public, for‑profit education services holding company with more than 500 users across physical and online college locations needed to centralize and gain visibility into purchasing—particularly hardware and office supplies—while standardizing processes it had not previously defined. The organization conducted transactions via cXML punchouts, POs and invoices across multiple campus chart-of-account structures, creating complexity and limited real‑time spend visibility.

The company implemented Coupa, rolling the platform out to 500+ users with four punchouts, flat-file integrations to its GP ERP, Active Directory user sync, and SAML SSO for authentication. By adopting Coupa’s recommended best practices the firm centralized procurement, enabled real‑time visibility into spend, budgeting, receiving and invoice automation, and has already begun a second phase to bring non‑PO invoices and training spend into the system.