Case Study: P&G launches products faster and saves big with Coupa

P&G reduces mismatched invoices 65% with Coupa

The consumer goods company P&G faced challenges with its slow and non-intuitive legacy procurement systems, which were difficult to use and hampered product launches. A significant issue was over one million mismatched invoices, which created long purchase order cycle times and were costly to maintain. To address this, P&G turned to Coupa Software for a solution involving invoicing, supplier risk and performance, and fraud detection.

By implementing Coupa's platform, P&G streamlined its operations, reducing PO cycle time from days to just hours. This agility allowed them to swiftly access new suppliers, such as for procuring PPE and hand sanitizer at the start of the COVID-19 pandemic. The solution provided control and visibility over global spend and enabled faster product launches. Coupa helped P&G achieve over $1 billion in total savings and a 65% reduction in mismatched invoices.

P&G