Case Study: NPL Construction cuts approval time by 11 hours and gains spend visibility with Coupa Software

NPL Shrinks Approval Time with Pictures Prices Preferred Suppliers

NPL (Northern Pipeline Construction) is a national leader in pipeline construction with over 40 years of experience, more than 4,000 employees, and operations across 11 regions in 33 states. The company faced a highly decentralized procurement process—field teams were using P-cards with no centralized visibility into what was being bought—so NPL needed a consumer-like, easy-to-use spend management solution to gain control and identify sourcing opportunities.

NPL implemented Coupa, focusing on the three “P”s (pictures, prices, preferred suppliers) to deliver a familiar online-shopping experience, rapid adoption, and flexible configuration for purchases ranging from nuts and bolts to heavy equipment. The rollout was fast and well-supported, eliminating about 11 hours of approval time, improving order accuracy, enabling control of spend from $1 to $100,000, and accelerating realized savings.

NPL Construction

Jon Siudut

Manager, Supply Chain Management