Case Study: MGM Resorts International achieves 100% PO-based invoicing and $2.4M savings with Coupa Software

Now 100% PO-based invoicing for extremely diverse supplier network

MGM Resorts International, a global hospitality and entertainment company managing over $7 billion in annual spend and 77,000 employees, struggled with limited end-to-end visibility, paper-based procure-to-pay processes, and a complex, worldwide supplier network that hampered efficiency and compliance.

MGM deployed Coupa’s integrated BSM platform — including Procurement, Invoicing, Contracts, a Supplier Information Portal, and SSO — to digitize and centralize procure-to-pay and supplier management. The solution delivered immediate visibility and measurable impact: PO-backed invoicing jumped from 30% to 100%, e-invoicing rose to 90% of one million annual invoices, and the program saved $2.4M.

MGM Resorts International

Amanda Prochaska

Vice President, Procurement PMO