Case Study: Novartis Achieves Global Procurement Consistency and Visibility with Coupa Category Strategy

Novartis captures over 80% of third-party spend with Coupa

Novartis, a leading global pharmaceutical company, faced a challenge with inconsistent procurement approaches across more than 40 countries. They struggled with a lack of integrated market data, unreliable spend visibility, and slow, manual processes based on Microsoft Office. To address this, they turned to Coupa Software and implemented Coupa Category Strategy.

Coupa provided a solution that replaced manual files and fragmented processes with a single platform. This integration of market intelligence improved decision-making and insights for Novartis. The results were significant, as they captured over 80% of their third-party spend in structured strategies, enhancing global collaboration across their procurement operations.

Novartis