Case Study: Leading Staffing and Risk Consulting Services Provider achieves faster approvals and improved user productivity with Coupa Software

Leading Staffing and Risk Consulting Services Provider - Customer Case Study

A specialized staffing and risk consulting services provider implemented a modern procurement platform to address a cumbersome mix of a homegrown system and PeopleSoft purchasing that required too much procurement intervention and offered little end‑user visibility. The company needed to boost user productivity and streamline P2P across its US and Canada operations for roughly 2,500 users and spend dominated by consulting and IT services.

The organization rolled out Coupa in six months, integrating with PeopleSoft, ScanOne, Onyx ticketing, SAML SSO and the Coupa Supplier Network, and enabled mobile approvals and Spend Analytics dashboards for executives. Adoption was rapid: in the first month the system processed 1,700 orders totaling $9M and 1,500 invoices, improved approval speed, increased end‑user spend visibility, and significantly reduced procurement workload.