Case Study: Ionis Pharmaceuticals achieves rapid supplier scaling with Coupa Software

Ionis Pharmaceuticals processes 96% of invoices digitally with Coupa

Ionis Pharmaceuticals, a global pharmaceutical company, faced significant challenges after taking a subsidiary public, which rapidly doubled its number of global suppliers. Their manual and inefficient vendor onboarding processes, coupled with limited visibility into payment status, created a major operational hurdle. To address this, Ionis turned to Coupa Software for its Supplier Information & Risk Management solution.

The solution implemented by Coupa digitized Ionis's supplier management, enabling them to onboard 1,500 new suppliers annually. The results were substantial, including a six-fold reduction in requisition cycle time and over 85% of payments being made on time. Furthermore, 96% of all invoices, representing over $200 million in spend, are now processed digitally through Coupa, drastically reducing manual work.

Ionis Pharmaceuticals