Case Study: Intermedia achieves faster, more flexible procurement with Coupa Software

Intermedia cuts procurement cycle times with Coupa

Intermedia, a provider of communications and business services, faced procurement challenges due to a lack of integration between its ticketing system and backend ERP. This caused process delays, errors from manual work, and slow requisition approvals. To address this, they turned to Coupa Software for a cloud-based procurement solution.

By implementing Coupa's integrated platform, Intermedia gained better visibility and control over spending. The solution enabled online processes for real-time decision-making and significantly reduced cycle times, requisition approval delays, and time spent entering orders. Coupa's system led to high user adoption, streamlined operations, and ultimately cut costs for the customer.

Intermedia