Case Study: Large Insurance Group achieves 2-month third-party risk management rollout and greater risk visibility with Coupa Software

Insurance Group Extends BSM Strategy to Include Third-Party Risk Management in Just Two Months

An insurance provider facing strict regulatory and compliance demands needed to quickly replace a sunsetting third‑party risk platform. The risk team was particularly concerned about information security, data privacy, supplier financial viability and 4th‑party exposure, while also struggling with inflexible processes, inconsistent qualitative assessments, and insufficient continuous monitoring.

They implemented Coupa’s single BSM platform (TPRM, Procure‑to‑Pay and CLM), going live in two months by reusing existing integrations and simple configuration. Automated NDAs, digital assessments, workflowed approvals, periodic reassessments and supplier holds gave the insurer faster, more consistent and auditable controls; visibility improved, risk exposure was reduced, and the platform also streamlined reporting and support for small and diversity suppliers.