Case Study: Large Information and Communications Technology Company achieves faster staffing, on‑time delivery and improved project financials with Coupa Software

Information and Communications Technology Leader Improves Project Timelines and Financials by Digitizing Contingent Worker Management

A global information and communications technology leader with a long history of hardware and software solutions relied on short-term placements of tech experts to deliver client projects, but manual, fragmented processes for managing contingent workers and staffing firms caused delays, compliance risks (security, IP, labor rules), and poor visibility into time and budgets.

The company implemented Coupa’s digital contingent workforce management as part of its BSM platform, centralizing requisitions, agency interactions, onboarding, spend tracking, and off-boarding. The result: faster staffing and project starts, stronger auditability and compliance, improved vendor relationships, better cost and budget controls, and accelerated revenue realization.