Case Study: Allegheny Health Network achieves 100% paperless operations and unified visibility of $828M spend with Coupa Software

Healthcare Provider Now 100% Paperless with Coupa for BSM

Allegheny Health Network (AHN), a large Pennsylvania healthcare system with seven hospitals, five surgery centers and hundreds of physician practices, faced fragmented procurement across four ERP systems. Disparate purchasing teams, limited real‑time spend visibility, inefficient paper processes and industry cost pressures made it difficult for finance and clinical staff to manage supplies and control spend.

AHN implemented Coupa’s Business Spend Management—Procurement, Invoicing, Contracts and Single Sign‑On—to consolidate buying and automate approvals. The result: 100% paperless processes, 100% of spend on one platform, $828M managed in 12 months, and 414,000 invoices and 300,000 purchase orders processed—giving clinicians more time for patients, finance instant visibility, and a scalable foundation for growth.

Allegheny Health Network

Jennifer Garvin

VP Supply Chain