Case Study: GameStop boosts AP efficiency with Coupa AI

GameStop reduces AP headcount by 20% with Coupa AI

GameStop, a Fortune 500 retailer, faced a challenge with its completely manual accounts payable process, which required hand-keying 750,000 invoices annually. This led to inefficiencies and a growing AP headcount. To gain operational efficiency and better supplier visibility, they turned to Coupa for a spend management platform.

By implementing Coupa's procure-to-pay solution and leveraging its AI recommendations, GameStop automated its AP processes. The results included a 70% reduction in invoice processing time and a 20% reduction in AP headcount, even as the company scaled. Coupa also helped increase the first-time match rate by 82% and expand e-invoicing by 66%, improving cash flow visibility and supplier relationships.

GameStop