Case Study: Deliveroo achieves unified, AI-powered procurement across 10 countries with Coupa Software

Deliveroo Unifies and Transforms Procurement Across 10 Countries with Coupa

Deliveroo, the consumer tech company operating across 10 countries, needed to modernize procurement to keep pace with its fast-growing delivery business and replace an end-of-life post-IPO system. It turned to Coupa Software for a more unified, data-driven source-to-pay platform that could improve control, visibility, and compliance across its markets.

Coupa Software implemented an AI-powered procurement ecosystem across all business units in just 13 months, with a single overnight cutover. The rollout delivered 100% supplier adoption across more than 1,700 suppliers, improved first-time invoice match rates, and reduced payment cycle times by double digits, while also helping Deliveroo automate invoice processing, detect fraud, and unlock additional sourcing savings.

Deliveroo

Rob Turner

Chief Procurement Officer