Case Study: Deliveroo achieves 100% supplier adoption and unified procurement with Coupa

Deliveroo achieves 100% supplier adoption with Coupa in 13 months

Deliveroo, a food delivery company operating across 10 countries, faced challenges with legacy systems that lacked agility and analytics post-IPO. Their disconnected workflows slowed collaboration and limited visibility into contracts and spend, which reduced compliance. To address this, they turned to Coupa Software for a solution.

Coupa implemented its AI-native platform, which included solutions like Procure-to-Pay and Coupa Navi. This provided Deliveroo with a single digital ecosystem, unifying their procurement processes. The results were significant, including 100% supplier adoption across all markets and a streamlined 13-month global implementation. Coupa's automated processes delivered real-time insights and continuous efficiency gains for the company.

Deliveroo