Case Study: DBS Bank digitizes spend and improves procurement visibility with Coupa Software

DBS Bank digitizes 92% of spend with Coupa

The Development Bank of Singapore (DBS), a major Southeast Asian bank, faced the challenge of digitizing its procurement and spend processes across its multinational footprint. Operating in a highly regulated financial industry with diverse regional requirements, DBS needed a solution to improve inefficient invoicing, provide leadership with better spend visibility, and ensure critical regulatory compliance. To address this, they partnered with Coupa Software.

By implementing Coupa's platform, which included solutions for invoicing and contract management, DBS achieved significant results in just six months. The vendor's solution provided dramatically increased spend visibility, with over $400 million in additional spend becoming managed through the compliant system. Coupa helped DBS create an Amazon-like buying experience for employees, leading to a 70% reduction in time spent on procurement and digitizing 92% of their spend.

DBS Bank