Case Study: Journal Communications achieves dramatic efficiency and time savings with Coupa Software

Coupa Makes Journal Employees Incredibly Efficient

Journal Communications, a Milwaukee-based media company operating television, radio, digital and publishing outlets across Wisconsin, faced fragmented, manual procurement processes that relied on spreadsheets and hard-copy invoices. With operations spread across multiple markets, the company lacked visibility into vendor activity and spend, making it difficult to identify efficiencies or standardize purchasing.

Implementing Coupa gave Journal a customizable, easy-to-use procurement platform and mobile app that lets employees approve requisitions, invoices and expenses from anywhere. The solution delivered real-time visibility, significant time savings and improved internal processes, backed by responsive Coupa support that helped the team resolve issues and optimize workflows.

Journal Communications

Matt O'Malley

Procurement and Scouting Manager