Case Study: ON24 streamlines accounts payable and accelerates financial close with Coupa Software

Coupa Helps On24 Accounts Payable Streamline Financial Close

ON24, a San Francisco–based provider of professional webcasting and virtual event services, faced a bottleneck in accounts payable: AP staff were manually re-entering the same data and handling more than 100 invoices a month from vendors like Staples, which prolonged the financial close and added unnecessary overhead.

By deploying Coupa’s cloud procurement platform, ON24 processed millions of dollars in purchase orders within six months, enabling mobile approvals, multi-currency and language support, and fast Excel reporting. The result was a streamlined close and measurable process improvement—saving time and, as Project Manager Alice Pilch puts it, saving money.

ON24

Alice Pilch

Project Manager