Case Study: The Container Store achieves faster store supply delivery and major labor savings with Coupa Software

Coupa Helps Container Store Get Supplies to Stores Faster

The Container Store, a retail leader in storage and organization based in Coppell, TX (1,001–5,000 employees), was struggling to get supplies to its stores quickly. Store teams placed orders on static Excel spreadsheets that were emailed in, then manually checked and keyed into the system, creating time-consuming work, frequent data-entry errors and delays in replenishment.

The company implemented Coupa to automate ordering, integrating it with their warehouse management system and vendor networks so orders flow directly to the distribution center or to vendors for direct shipment and cross-docking. The result: “automagic” order processing, large labor savings, fewer errors, faster fulfillment to stores, improved spend visibility through images and order history, and reduced overall spend — with reliable cloud performance over four years.

The Container Store

Scott Jones

Purchasing Agent