Case Study: Avalon Health Care achieves smarter, in-the-moment purchasing and 75% time savings with Coupa Software

Coupa Helps Avalon Health Care Buyers Make Better Decisions in the Moment

Avalon Health Care, a Salt Lake City–based provider of long-term, skilled nursing, rehabilitation and memory care, faced a major procurement challenge: roughly 60% of its spend was uncontrolled and decision-makers relied on after-the-fact P&L reports. With limited staff available to manage traditional purchase-order processes, Avalon needed a technology solution that enabled better purchasing decisions in the moment.

Avalon implemented Coupa’s cloud-based procurement platform, which delivered intuitive, mobile-enabled purchasing and in-email approvals, real-time spend information at the point of purchase, and a SaaS model that eliminated server management and upgrades. The result was faster, more informed buying, a significant reduction in implementation time and expense (about 75% saved), and stronger control over previously wild spend.

Avalon Health Care

Hyrum Kirton

Vice President, Procurement