Case Study: Concentrix achieves rapid global scalability, flexibility and $32M in cost savings with Coupa Software

Concentrix Gains Flexibility And Organization During Rapid Growth

Concentrix, a Fremont-based business services company with 75,000+ employees, faced rapid global growth that strained its procurement processes. The organization needed a scalable, multilingual system to serve diverse clients and regions and to address poor visibility that caused supplier duplication and waste.

By deploying Coupa Procurement, Invoice, Pay, and Expenses, Concentrix rolled the solution out to 20 countries in five weeks. The platform improved visibility, eliminated duplicate costs and suppliers, processed 110K invoices last year, and helped recover $32M in unnecessary spend, while giving the company the flexibility to adapt functionality quickly and focus more on strategic partnerships.

Concentrix

Curt Metzger

Director of Finance