Case Study: CNA gains visibility into risk and spend with Coupa

CNA triples risk assessments with Coupa

CNA, a provider of business insurance, faced challenges with inefficient paper-based processes, limited visibility into spending, and labor-intensive third-party risk management. To overcome these issues, they implemented Coupa Software's Supplier Risk & Performance and Invoicing solutions.

By digitizing its processes with Coupa, CNA achieved significantly improved visibility and efficiency. The centralized workflow enabled effective analytics for risk assessment, tripling the number of annual risk assessments performed. Coupa's solution provided CNA with greater control over spend and better aligned expert resources for risk management.

CNA