Case Study: Cloud Data Services Provider achieves streamlined global procurement and expense management with Coupa Software

Cloud Data Services Provider - Customer Case Study

A global cloud data services provider needed a unified procurement and expense solution to manage spend on computer hardware, software and maintenance contracts and to track travel reimbursements across multiple locations. The organization required scale and connectivity — 173 procurement and expense users, 1,360 suppliers, 28,000 account codes, punchouts to Dell, Zones, Staples and PC Connection, and automated integration with NetSuite.

They deployed Coupa in two phases (procurement in 28 business days; expenses plus NetSuite integrations in 49 business days) using a Boomi connector to automate invoices, payments, expense reports and supplier records. The implementation centralized spend for software, storage, networking and maintenance, enabled supplier data capture via the Coupa Supplier Information Portal, automated NetSuite syncs, and added contract renewal tracking and alerts — delivering improved visibility, control and efficiency over global spend.